EMS=Insurance,Track and Confirm=Fastest/safety.
We only accepts Pay Pal (URL; http://www.paypal.com/).
Please send the total price through Pay Pal within 5 days after receiving E-mail we send. We will cancel your order when we do not get confirmation of the receipt of your payment within 5 days without a notice.
After we send your package, we are sending E-mail about notification of your shipment and any available tracking numbers.
『International Shipping Rates』
The shipping and processing rates depends on the weight of the items ordered, the number of necessary shipments, and the destination of the items.The price of the items is not a factor. We are not responsible for any Customs or Brokerage fees and taxes.
『Return and Exchange』
Customers will have 8 days from the date of arrival of goods to contact us via E-mail regarding defective items. We will do our very best to replace the item at the customer's request. If an item is sold out the customer will be give receiving a refund for the cost of the product and shipping, as soon as the defective item is returned to us.
"Damage items - Breakages en route (EMS only)."
If damaged happened by transporting;Customers will have 9 days from the date of arrival of goods to contact us via E-mail regarding damage items. And we need the damage report (Please contact to the post office).
『Contact to us』
Store Name;GRACE FROM FALLING
Management company;EYE SIGHT inc.
The seventh NK Building 1F,8-7-20 Nishi-shinjyuku,Shinjyuku-ku Tokyo 160-0023 Japan
Business hours: Every Monday~Saturday 13:00 pm - 20:00 pm(JST)
If you have any questions, please free to ask us.
『Condition of use』
1. Management of personal information
We can change what written on our web site without inform you in advance.
2. User information
We never use (lending outside and sale) your member registration, a purchase information or mail magazine information (all of user information) except their purposes. However, we will do if it occurred a legal request.
All content included on this site, such as art,text, graphics and logos etc, is the property of Todd Bratrud, GFF,EYE SIGHT inc. or its content suppliers and protected by Japan and international copyright laws. Due to that, it is limited a thing and a download copying them, only the thing which you can print satisfy the next condition and when private use / quotation is recognized by a law.
1. Responsibility to use our web site
We will not take responsible for any responsibilities that occurred all damages if you can't use our Web site.
2. Responsibility to user
When a user gave the damage for other users or the third person because of using our Web site, the user will have to resolve responsibility and expense. You can't give any damages to us at all.
3. Understanding for condition of use
This condition of use is based on the law in Japan to be understood. Regarding any troubles are occurred by using this condition of use, it is going to be the exclusive competent court assumed Tokyo district court in Japan.
1. Management of personal information
We provide a regulation about customers information to try protecting their information, maintain organization system.
2. Purpose of use and collection range
When we have your personal information such as name, address or E-mail, we will inform you purpose of use and how to contact in advance to collect personal information.
3. Prohibition offering to the third person and exhibition
We will use your personal information for within a collect range with proper management. We don't offer or exhibit to the third person without your permission.
4. Secure and progress for information
We try to secure and progress for information not to prevent from leaking out, losing or changing of your personal information.
5. Toward Business trust supervision
We will do a proper management for not to leak out or re-hand in when we entrust your personal information to the third person.
6. Continuous review and improvement
We promise that we review or improvement continuously with personal protection to keep the other standards and laws that relate on personal information.
7. Correspondence to exhibit or correct personal information
Regarding your own personal information, we will help you if you let us know when you confirm or correct.